Privacy Policy
Welcome to Wham Bam Handyman
At Wham Bam Handyman ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Please read this Privacy Policy carefully. By using our website or services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
Personal Information
When you fill out our contact form or communicate with us, we may collect the following personal information:
Name
Email address
Phone number
Project details and descriptions
Address or location of project (if provided)
Any other information you choose to provide
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
IP address
Browser type and version
Pages you visit on our site
Time and date of your visit
Time spent on pages
Referring website addresses
This information is collected through cookies and similar tracking technologies.
2. How We Use Your Information
We use the information we collect for the following purposes:
To respond to your inquiries and provide quotes for handyman services
To communicate with you about your project, schedule appointments, and provide updates
To improve our website and customer service experience
To send you marketing communications (only if you have opted in)
To comply with legal obligations and protect our rights
To analyze website usage and improve our services
3. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you (e.g., email service providers, payment processors), as long as those parties agree to keep this information confidential.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
With Your Consent: We may share your information with third parties when you have given us explicit permission to do so.
4. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device that help us understand how you use our website.
Types of Cookies We Use:
Essential Cookies: Necessary for the website to function properly
Analytics Cookies: Help us understand how visitors interact with our website
Marketing Cookies: Used to deliver relevant advertisements (if applicable)
You can control cookie settings through your browser preferences. However, disabling cookies may limit your ability to use certain features of our website.
5. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
7. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
Access: The right to request access to the personal information we hold about you
Correction: The right to request that we correct inaccurate or incomplete information
Deletion: The right to request that we delete your personal information
Opt-Out: The right to opt out of marketing communications at any time
Restriction: The right to request that we restrict the processing of your information
To exercise any of these rights, please contact us using the information provided below.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. California Privacy Rights
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including:
The right to know what personal information we collect, use, and disclose
The right to request deletion of your personal information
The right to opt out of the sale of personal information (we do not sell your information)
The right to non-discrimination for exercising your privacy rights
To exercise these rights, please contact us at the information below.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us.
Thank you for trusting Wham Bam Handyman with your personal information. We're committed to protecting your privacy while providing you with excellent service!